Smart civic services

CivicConnect

A single light, fast portal for residents, staff, department admins, and city leadership to move requests, permits, announcements, and analytics through one operating system.

Live modules

Requests

Resident reports, staff queues, status pipelines, SLA markers, and public comments.

Permits

Guided applications, document upload, fee receipts, review stages, and certificates.

Announcements

City alerts, events, emergency broadcasts, category filters, and registration counts.

Analytics

Operational KPIs, resolution trends, permit funnels, issue rankings, and heatmap data.

50K+

service records

99.2%

SLA compliance

24/7

resident access

4 roles

resident to admin

Platform map

Built for every civic user, from first report to final review.

Requests

Resident reports, staff queues, status pipelines, SLA markers, and public comments.

Permits

Guided applications, document upload, fee receipts, review stages, and certificates.

Announcements

City alerts, events, emergency broadcasts, category filters, and registration counts.

Analytics

Operational KPIs, resolution trends, permit funnels, issue rankings, and heatmap data.

Resident

Staff

Dept Admin

Ready now

Routes and workflows for every account type.

Sign in as a resident, staff user, department administrator, or super admin to land on the correct workspace with role-aware navigation and protected access.